Category: Internet

  • Anderson Cooper, Stephen Colbert, Great Stories & Terrible UX

    When friends from different corners of my life recommend the same thing, I pay attention. Years ago, within days, an arch feminist, lesbian, liberal arts friend and an arch conservative, straight, financier friend independently recommended Lois McMaster Bujold’s Vorkosigan science fiction series.  This I gotta see. Bujold has been my favorite living SF writer ever…

  • Why Amazon made “The Boys”

    Amazon Prime Video’s new superhero satire is too niche to be a big hit, but it pieces into Amazon’s strategy of taking shrewd advantage of the blind spots of other businesses. As I write this sentence, I have watched six of the eight episodes of “The Boys”— the superhero series that Amazon released on Friday, June…

  • Am I B.L.U.E.? (Bored, Lonely, Uncomfortable…Ever)

    One reason there’s an obesity epidemic is that humans evolved in a world of caloric scarcity: getting enough food wasn’t easy for most of the population for most of human history. It still isn’t easy for many, many food-insecure people. However, the people who are food secure find themselves in an evolutionary conundrum: our instincts tell…

  • Does what we buy represent who we are?

    This week’s episode of the delightful NPR podcast “Hidden Brain,” “I Buy, Therefore I Am: How Brands Become Part Of Who We Are,” explores how the stories that companies tell about their products impact our lives and intertwine with our identities. In the podcast, host Shankar Vedantam interviews Wharton marketing professor Americus Reed about how branding…

  • The challenge of deepfakes

    The original Star Trek show from the 1960s has proved prescient again and again. Starfleet’s pocket communicators and slightly larger tricorders anticipated smartphones. Hospital beds today with their sensors and screens look a lot like the diagnostic beds in the Enterprise’s sickbay. We talk with Siri, Alexa, and other digital assistants the way the Enterprise crew…

  • A better streaming model

    On July 26th, “Veronica Mars” will return for a fourth season, twelve years after the end of the third and five years after a movie that had a slender theatrical release. Instead of UPN or the CW, which broadcast the first three seasons, the fourth will premiere on streaming service Hulu for a short, eight-episode…

  • Ride-Hailing’s “iPod moment”

    As I write this sentence, Lyft’s stock is worth $56.02 per share, which means that the stock has lost 41% of its value since its March 29th debut on the Nasdaq. Likewise, Uber will make its Initial Public Offering in the coming weeks, and it can expect a similarly bumpy ride as its filing has shown,…

  • Why Amazon’s house brands will win big

    On Monday, a pair of Bloomberg articles by Spencer Soper surfaced a recent Jungle Scout study arguing that Amazon’s house brands aren’t selling well. For example, in apparel, “only one percent of Amazon’s total sales account for its private label brands.” One of Soper’s articles, “Most Amazon Brands Are Duds, Not Disrupters, Study Finds,” ends in a…

  • Why Google Should buy eBay: Digital Assistant Wars

    Last week, Allison Prang reported in The Wall Street Journal that eBay, under pressure from activist investors, is planning a strategic review of its assets, including its classified ad business and StubHub, in order to “drive meaningful shareholder value.” This is code for “we want to sell off a bunch of things in order to…

  • Why direct-to-consumer (DTC) companies fail

    Three popular letters this month are DTC, which stands for “direct to consumer.” DTC is an exploding category for low consideration products that we used to buy in person at the pharmacy or grocery store. Then we got Amazon and could order online. Now, we can also go directly to the manufacturer, cutting out the…