Urban Outfitters’ Massive Social Media FAIL

Please check out my latest post over at iMedia Connection about how Urban Outfitters is following in the dubious footsteps of Domino’s Pizza back in 2009 in their failure to address a massively negative social media campaign.

Domino’s learned this lesson the hard way — and is now doing social media right — so let’s hope that Urban Outfitters figures this out faster.