BradBerens.com
Thoughts about where our real and digital worlds collide.

  • When businesses ask the wrong question

    The question most businesses ask most frequently is “how am I doing compared to my direct competitor?” This is the wrong question, and it leaves businesses vulnerable rather than future-proof. Let’s use car ownership as a key example of a broader phenomenon. Car sales decline The transportation news making the biggest headlines over the last few…

  • Netflix’s only hope is to advertise

    A recent Wall Street Journal article, “Netflix Fights to Keep Its Most Watched Shows: ‘Friends’ and ‘The Office,” shared that only two of the top 10 shows on Netflix were original to the streaming service. Those shows were Ozark and Orange is the New Black, and they weren’t the most popular of the top 10. The three most-viewed shows…

  • Short Post: Poetry & the Anxiety of AI

    Earlier this week, Fast Company published a delightful short article by Katharine Schwab: “3 reasons why AI will never match human creativity.” It’s a quick read, so I won’t recapitulate it here beyond that neural networks “fail miserably to anticipate when a pattern will change, let alone connect one pattern to an unrelated pattern, a…

  • Ride-Hailing’s “iPod moment”

    As I write this sentence, Lyft’s stock is worth $56.02 per share, which means that the stock has lost 41% of its value since its March 29th debut on the Nasdaq. Likewise, Uber will make its Initial Public Offering in the coming weeks, and it can expect a similarly bumpy ride as its filing has shown,…

  • Ho Hum, Apple’s boring choices with TV+

    There’s a passage toward the end of Walter Isaacson’s majestic biography, Steve Jobs, about what was on the Apple founder’s mind as he was dying of cancer: He very much wanted to do for television sets what he had done for computers, music players, and phones: make them simple and elegant. “I’d like to create an…

  • Why Amazon’s house brands will win big

    On Monday, a pair of Bloomberg articles by Spencer Soper surfaced a recent Jungle Scout study arguing that Amazon’s house brands aren’t selling well. For example, in apparel, “only one percent of Amazon’s total sales account for its private label brands.” One of Soper’s articles, “Most Amazon Brands Are Duds, Not Disrupters, Study Finds,” ends in a…

  • Why Google Should buy eBay: Digital Assistant Wars

    Last week, Allison Prang reported in The Wall Street Journal that eBay, under pressure from activist investors, is planning a strategic review of its assets, including its classified ad business and StubHub, in order to “drive meaningful shareholder value.” This is code for “we want to sell off a bunch of things in order to…

  • Why direct-to-consumer (DTC) companies fail

    Three popular letters this month are DTC, which stands for “direct to consumer.” DTC is an exploding category for low consideration products that we used to buy in person at the pharmacy or grocery store. Then we got Amazon and could order online. Now, we can also go directly to the manufacturer, cutting out the…

  • No algorithm for serendipity

    What do Mister Rogers and artificial intelligence have to do with each other?  This is a column about the nature of human expertise. That sounds like airy philosophy, but it’s actually an urgent practical question facing us as a species today because of the pressure that algorithms (artificial intelligences and machine learning) put on what we…

  • Analog Pleasures in a Digital World

    At first, it was hard to appreciate the elderly woman seven rows in front of us who had a sudden coughing fit during the opening minutes of Copland’s “Appalachian Spring” at a recent trip to the symphony. But as I winced through the coughing and throat clearing that sat between us and the orchestra, I…