Category: Digital Transformation

  • Digital Transformation: Three Stories

    The ingredients for Digital Transformation are institutional pain, inflection points, and tools lying around, but you also have to get the people part right. Usually, when we talk about Digital Transformation, we focus on the physical: paper and ink newspapers dissolve and go online; albums become cassettes then CDs then MP3s then streams; physical books…

  • Adapt-amnesia, and why it matters

    [Note: I wrote this piece back in November of 2017, but it only appeared on the Center site, not here. Since this is still something I think about, I’m adding it here, albeit belatedly.] We’re the most adaptable species on the planet, but then we forget that we adapted. That’s bad news for incumbent businesses…

  • Apple’s Vision Pro: What Will it Take to Go Big?

    The newest product from the world’s most valuable company will transform the world, but not for quite some time. I’ve been hesitant to write about Apple’s new “spatial computing” device: the thing that the world’s most valuable company doesn’t want to call an Augmented Reality (AR) headset. However, since there are things that I haven’t seen…

  • A Recipe for Digital Transformation

    19 years before COVID, the 9/11 attacks gave me a sneak peek at how quickly we can change if the right three ingredients are in place. “Turn on the television.” 6:00am. Urgency in my brother-in-law’s voice cut through the grogginess as I held the bedside phone to my ear and clutched for my glasses. Our…