Category: Social Media

  • Social Media Quote of the Year: Facebook is like a tattoo…

    Social Media Quote of the Year from our 16 y.o. babysitter Emily Wolfram: “Facebook is like a tattoo. Make it trashy and it will keep you from getting jobs in the future. Keep it classy and it will be something you have your whole life.” This is one smart kid. I’m continually impressed by her…

  • Netflix’s Big OOPS– didn’t these guys take Psych 101?

    Topline takeway for this post: Netflix has screwed up, turning unconsidered background choices into front-of-mind considerations. They don’t understand how pleasure and satisfaction work. I’m on vacation and somewhat unplugged, but I was still connected enought to receive a surprising email from Netflix yesterday saying that if I want to retain both unlimited streaming and…

  • Sat AM Quick Updates on Urban Outfitters

    Quick updates: Urban Outfitters finally spoke out both via Twitter and on the blog to which they link: Hey everyone, please read our statement regarding the I Heart Destination Necklace. http://urbout.co/kqdecK Why the company waited until the Saturday morning of a holiday weekend is beyond me. Note also that my friend Marshall Kirkpatrick of ReadWriteWeb found…

  • Urban Outfitters’ Massive Social Media FAIL

    Please check out my latest post over at iMedia Connection about how Urban Outfitters is following in the dubious footsteps of Domino’s Pizza back in 2009 in their failure to address a massively negative social media campaign. Domino’s learned this lesson the hard way — and is now doing social media right — so let’s…