Category: Strategy

  • In Praise of Atul Gawande’s “The Checklist Manifesto”

    I first smacked my forehead (ouch!) against a wall of decision fatigue when I was the Editor in Chief of iMedia Connection (a daily trade journal covering a different collision between marketing and technology). The best part of editing involves coaxing order from mess, making points pointier and helping writers to say what they want…

  • “Future Tweets: Amazon knocks out Ticketmaster” now live on Medium

    My latest Medium post — “Future Tweets: Amazon knocks out Ticketmaster” just went live on Medium.  Here are the first few paragraphs: After my eight year old son accidentally set the clock on my computer forward things got weird on Twitter. Tweets had the time signature from 2019 complete with links, but when I clicked…

  • New piece on Medium: “The Next Airline Disruption”

    I just uploaded a new piece to Medium.com about how the airline industry can practice innovation through simplification. Excerpt: Here’s how a savvy airline can disrupt the rest of the industry: create a secondary market in airline tickets that allows customers to buy and sell tickets to each other with no fees.   Need to…

  • Giving Medium a whirl

    Just uploaded my first post on Medium, the new publication platform: “’Bossypants’ as startup bible.” Comments appreciated.