Category: Uncategorized

  • Anti-Vaxxers and the Arts of Persuasion

    People decide with their hearts and then later justify those decisions with their heads.  Once you accept this, then how you approach communications changes because all communication is about persuasion in one way or another. Learning simply to ask the question, “where is the heart in this?” can be powerful, although it can also be…

  • Secret Stories: Microsoft, Activision, Spotify, Joe Rogan, Neil Young, Facebook

    When a big business story hits I try to ask myself, “what else is going on?”  When Amazon bought Whole Foods in 2017, for example, the obvious story was that the ecommerce giant wanted to tap into the nearly $800B annual U.S. grocery business. Less obvious was that by buying Whole Foods Amazon also acquired…

  • My 2021 (and 2020!) in Books

    This is the eighth year that I’ve kept a running list of every book that I’ve completed for the first time and then shared that list here as the first thing I post on either the last day of the old year or the first of the new. So why didn’t I post a list…

  • Amazon’s Secret Strategy with its new Department Stores

    Amazon never does things for only the obvious reasons, which makes me wonder what the company is up to with its latest retail foray: department stores.  Last week, the Wall Street Journal reported:  The new retail spaces will be around 30,000 square feet, smaller than most department stores, which typically occupy about 100,000 square feet,…

  • Wearing a mask is like wearing pants

    To the people who think that wearing a mask infringes on their liberties, then how do you feel about pants? If a nudist demanded to be able to, ah, let it all hang out in Starbucks, plopped down next to your table, and then claimed that his or her liberties were being trampled if you…

  • Technologies of Grief

    When a family member dies the script is clear: you scramble the jets, cancel your appointments, lean on a friend to watch the dog, and get there. For me, that means getting to Los Angeles from Portland.  My aunt, Marlene Meyer, my mother’s sister, died on May 15th. She was 86, vibrant, still working as…

  • It’s time: subscribe to your local paper; turn off your ad blocker. We did.

    We live in Portland, and a few years back we let our subscription to the local paper, The Oregonian, lapse because we just weren’t reading it regularly.  Then came Coronavirus, and suddenly I found myself checking the OregonLive home page daily, multiple times per day. It didn’t take long for the penny to drop: we…

  • Have this talk before your kid gets a phone: digital parenting tips #1

    (This is the first in a series of practical tips about parenting in the digital age.) Parents of adolescents worry about when a kid should get her* first smartphone. It’s a legit worry. On the plus side, smartphones connect kids to a vast world of information, resources, entertainment, and community… and that’s the down side,…

  • THIS is the kinder, gentler Uber?

    This week, the California legislature passed an important bill that could result in the reclassification of Uber and Lyft drivers as employees instead of contractors. The change might entitle drivers to minimum wage, benefits, collective bargaining, and a host of other knife-to-the-neck threats to the short-term survival of the ride-hailing companies that are, in the long term,…

  • Brad’s Smartphone Daydream: Multiple Modes

    I’m distractible. Easily. My iPhone is the worst (but far from the only*) temptation to wander away from what I should be thinking about.  In today’s New York Times, reporter Conor Dougherty explains how he lobotomized his phone—removing all social media, games, even the browser—in order to stay focused. I periodically do something similar, removing…