Category: Strategy

  • What’s Curious about Microsoft and OpenAI

    It’s more than a flurry: we’re seeing a monsoon of articles about OpenAI’s ChatGPT, Microsoft’s proposed $10B investment in OpenAI, and how Microsoft would recoup that investment by getting 75% of OpenAI’s profits—of which there are currently none. (Nina Schick has a nice summary.) Even without that 75% of profits provision, this is a great…

  • CES, Paradigm Shifts, Spandrels, and Collateral Damage

    What this week’s Consumer Electronics Show has to do with death of cursive writing in American schools, how to break down the elements of disruption, and more. I spent the week leading tours of the automotive hall at CES with my friends at StoryTech. (My favorite exhibit was the quietly transformative What3Words.) As we explored new Electric…

  • What Happens When Companies Become Partisan?

    Elon Musk’s right-wing posts on Twitter have plummeted the stock at Tesla, the public company where Musk is CEO. I discuss this with Lana McGilvray of Purpose and Peter Horan of Horan MediaTech. Background: On Tuesday, December 13, Peter shared this article from Inside EVs about recent research from YouGov and Morning Consult, each arguing that Tesla is now…

  • Experience Stacks, Competitive Advantage, and Netflix’s “Wednesday”

    The new Netflix series about the daughter from The Addams Family going to a Hogwarts-style high school doesn’t ignore the earlier versions of the story: it embraces them, which is part of why it succeeds. One difference between artificial intelligence and the human kind (at least for now) is that AI is amazing at pattern…

  • On Strategy: the Power of WITDO

    It’s fine to look for answers, but often you don’t find them. Instead, if you’re lucky, you wind up with better questions. WITDO is one of them. One of my first corporate gigs was as the digital editor at EarthLink, an early dial-up Internet Service Provider (ISP). We scrutinized every move that AOL and Microsoft…

  • The End of Cheap Scale?

    More important than who owns Twitter is whether anybody can create a massive new social networking service. Also, what would a non-profit version of Twitter—let’s call it Quack—look like? As I wrote last time, I’m taking a break from the endless hand-wringing around Elon Musk’s acquisition of Twitter. The more interesting question is whether anybody can do anything to…

  • Industry Evolution by Meteor Strike

    Two recent developments in the world of comic books have lessons for all businesses in the age of digital transformation. From the “Big Story You Haven’t Noticed” department: this month, two things happened in the world of comic books that combine to make a huge inflection point. My friend Peter Horan calls this sort of thing…

  • Why Walmart Should Buy Paramount

    Note: I wrote and first published the following column on Sunday, August 14, before the rumors came true the following day: Walmart had signed an agreement with Paramount. You can find a review of that news here. However, nothing about the news changes my argument that Walmart is missing a bigger opportunity, which is the topic of what follows. …

  • The world in April, 2023

    In 2011, my near-future science fiction novel Redcrosse came out. The action was set in 2023, which is just a few short months from now. How clear was my vision? Last week at a film festival, I was trapped in an endless concessions queue that (bonus!) doubled as an internet dead zone. After I had…

  • Elon Musk Still Doesn’t Want Twitter

    Two weeks ago in Musk, Trump, Twitter, and New Media Math I argued that Elon Musk doesn’t really want to buy Twitter: he just wants to use the earned media to help him sell more Teslas. Then, on Monday, to my surprise the Twitter board accepted Musk’s $44 Billion offer, for which Musk had arranged the financing. I thought,…