Category: Strategy

  • Amazon’s New Pay-With-Your-Palm Tech and its Implications

    If you live in Austin and love experiencing the sharpest edge of technology, then head to the Whole Foods at Arbor Trails. There you can use a new service called Amazon One to pay for your groceries simply by putting your palm on a scanner. Here’s an excerpt from a fascinating piece in last week’s…

  • Musk, Trump, Twitter, and New Media Math

    It’s a good thing for the commonwealth that Elon Musk was born in South Africa; that fact bars him from seeking the U.S. presidency. Otherwise, it’s a sure bet that he’d run as a third party candidate in 2024. He’d win, too. Musk understands the media better than all but one other person. That one…

  • Apple, Alaska Airlines, Taco Bell & Sweetgreen: the Trouble with Subscriptions

    Two recent articles caught my eye about a new vogue for subscriptions for products that are typically transactional.  The first has a misleading title: “Apple Is Working on a Hardware Subscription Service for iPhones” (Bloomberg, March 24th) is misleading because the planned service actually covers all Apple hardware software.  In last Tuesday’s episode of The…

  • Why Amazon Will Buy Starbucks

    I’m not usually one for predictions with due dates. I see the trends, where the dominos are falling, but spotting precisely when a trend will happen is harder. This time, though, I’ll go out on a limb because two events this week have combined to make me think that Amazon will buy Starbucks within the…

  • NFTs, 5G, HUD: Colliding Trends and the Intermediate Future

    I’m an NFT skeptic. They seem like digital litter—cybernetic landfill that will clutter the e-commons like plastic bags blowing across a public park. This skepticism is unusual for me. I’m usually an early adopter, as the elephants graveyard in my garage of once exciting/now vanished tech will attest. Blockchain makes sense when it comes to…

  • Anti-Vaxxers and the Arts of Persuasion

    People decide with their hearts and then later justify those decisions with their heads.  Once you accept this, then how you approach communications changes because all communication is about persuasion in one way or another. Learning simply to ask the question, “where is the heart in this?” can be powerful, although it can also be…

  • Secret Stories: Microsoft, Activision, Spotify, Joe Rogan, Neil Young, Facebook

    When a big business story hits I try to ask myself, “what else is going on?”  When Amazon bought Whole Foods in 2017, for example, the obvious story was that the ecommerce giant wanted to tap into the nearly $800B annual U.S. grocery business. Less obvious was that by buying Whole Foods Amazon also acquired…

  • Amazon’s Secret Strategy with its new Department Stores

    Amazon never does things for only the obvious reasons, which makes me wonder what the company is up to with its latest retail foray: department stores.  Last week, the Wall Street Journal reported:  The new retail spaces will be around 30,000 square feet, smaller than most department stores, which typically occupy about 100,000 square feet,…

  • Listen to me on this week’s “Laugh Your Cry Out” podcast!

    I’m delighted to share that I’m the guest on this week’s episode of “Laugh Your Cry Out with Joey Dumont,” a podcast about (and I’m quoting here) men’s mental health and masculinity [seen] through the lens of fatherhood, politics, and the world of business. Our enjoyable conversation has a mediocre book as its point of…

  • Will Twitter decide the 2020 presidential election?

    Is Mayor Pete Buttigieg really surging? Is Senator Elizabeth Warren really the new frontrunner? Can any of the Democratic candidates match Trump’s social media presence?  Most Americans, regardless of party, will agree that Donald Trump has been an unusual President of the United States, including his use of Twitter. Between his personal Twitter account (@realDonaldTrump)…